Sourcing Disclaimer
Last updated: [Add date before launch]
This Sourcing Disclaimer explains important limits around Cloud9 Toy Sourcing’s support.
Cloud9 helps business buyers explore sourcing options for plush toys, collectible toys, cute character products and related giftable products from China.
Cloud9 is a sourcing support partner. Cloud9 is not the factory, manufacturer, importer of record, customs broker, testing laboratory or legal advisor.
This page is a draft and should be reviewed before launch.
Sourcing support
Cloud9 may help with:
- Supplier sourcing
- Factory comparison
- Mandarin and English communication
- MOQ checking
- Sample requests
- Sample checks
- Packaging coordination
- Testing support where required
- Shipping coordination where appropriate
- Production communication support
The exact support available depends on the product, supplier, quantity, buyer requirements and destination market.
No guaranteed supplier outcome
Cloud9 cannot guarantee that a suitable supplier will always be available.
Supplier availability may depend on:
- Product type
- Order quantity
- Customization level
- Materials
- Packaging requirements
- Supplier capacity
- Production schedule
- Testing requirements
- Destination market
- Budget range
MOQ can vary
Minimum order quantity is set by suppliers and can vary by product, material, factory, mold, packaging and customization level.
MOQ may change after supplier review or sample development.
Cloud9 can help buyers understand likely MOQ factors, but cannot guarantee a fixed MOQ before supplier confirmation.
Pricing can change
Product prices, sample fees, tooling costs, packaging costs, testing costs and shipping costs can change.
Pricing may be affected by:
- Material costs
- Exchange rates
- Order quantity
- Product complexity
- Packaging
- Testing requirements
- Freight rates
- Supplier capacity
- Timeline
Any pricing shared before final supplier confirmation should be treated as an estimate unless clearly stated otherwise.
Samples and production
Samples are useful for checking visible details before production.
However, sample approval does not guarantee that bulk production will be perfect.
Bulk production can still be affected by:
- Material batches
- Color variation
- Stitching or finishing differences
- Packaging changes
- Production tolerances
- Supplier processes
- Manual workmanship
- Quality control limits
Cloud9 can help coordinate sample feedback and quality communication, but cannot guarantee defect-free production.
Testing and compliance
Toy testing and compliance requirements depend on product type, materials, age grading, destination market and buyer requirements.
Cloud9 can help coordinate testing support where required, but Cloud9 is not a testing laboratory and does not guarantee certification or market approval.
Buyers are responsible for confirming the legal and regulatory requirements for selling products in their destination market.
Shipping and customs
Cloud9 may help coordinate shipping options depending on the product, supplier, order size and destination.
Shipping timelines and costs may change due to supplier timing, freight availability, customs processing, port delays, inspections, documentation issues or destination-country requirements.
Cloud9 does not guarantee customs clearance, delivery dates or final landed cost unless separately confirmed in writing.
Buyer responsibility
Buyers are responsible for:
- Providing accurate product requirements
- Confirming artwork and IP rights
- Reviewing samples and specifications
- Confirming target market requirements
- Checking product compliance needs
- Confirming packaging needs
- Reviewing quotes and supplier details
- Understanding import and resale obligations
- Making final purchasing decisions
No counterfeit sourcing
Cloud9 does not source counterfeit, replica or unauthorized branded toys.
Cloud9 helps buyers source original, custom, factory-direct or properly authorized products only.
If an enquiry appears to involve counterfeit, replica, copycat or unauthorized branded products, Cloud9 may decline the request.
Brand references and relationships
Cloud9 is an independent sourcing business. Cloud9 is not affiliated with, endorsed by or authorized by the brands and characters named on this website unless stated in writing.
We reference brands and characters to describe what buyers ask about and what may be available. A reference does not imply a partnership.
Sourcing relationships vary by brand and are labeled on each page. Some products are available on request. Some products are not sourced by Cloud9. Availability is always confirmed per enquiry.
All trademarks, brand names and character names remain the property of their respective owners.
No legal or compliance advice
Information from Cloud9 is practical sourcing support, not legal, tax, customs or regulatory advice.
Buyers should seek qualified professional advice where legal, compliance, customs or safety questions affect their business.
Important note
This Sourcing Disclaimer is provided as a practical draft for website publication. It should be reviewed by a qualified legal professional before launch.